Refund Policy
- Cancellations and Refunds
- To receive a full refund, you must cancel your reservation at least 24 hours prior to the scheduled start date of the experience. No refunds will be issued for cancellations made within 24 hours of the experience’s start time.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your refund is reviewed, we will send you an email to notify you, we will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@walksofdubai.com.
Need help?
Contact us at info@walksofdubai.com for questions related to refunds.